FAQs

I am an Engage member — how do I access my account?

To access your account follow this link and request a password reset. Be sure to use the same email address used on our previous website.

If you have any problems, please get in touch by phone or email.

I have previously purchased a copy of the Engage Journal — how can I access my purchase?

If you have previously purchased a copy of the Engage Journal, you will be emailed a PDF of the journal issue and will no longer have online access to the journal. You can purchase additional individual issues here.

I have previously subscribed to the Engage Journal — how can I access my subscription?

Libraries or organisation who’s subscription has expired will need to purchase a new subscription here. Our Journal subscription now gives subscribers digital access to the full Engage Journal archive in either PDF format or our online reader for £100 per annum. If you have not renewed your subscription for 2019, you will no longer have access to the Engage Journal.

Libraries will use the email address supplied upon purchase to administer the subscription. Libraries will also need to supply a second, public-facing email address which can be used to create an additional account. This second account will be assigned a username and password, which can be used by students ect. to gain access to the journal.

If you have a current subscription and cannot access the journal, contact Louise at communications@engage.org

I would like to renew my membership?

To renew your membership, head to the membership section of the website and proceed through checkout. Members on manual payment have the option to renew their membership from within their account management section.

There was a resource or project on the old site that I would like to gain access to — who can I contact?

The full Engage archive will be available on the new site by the end of 2019. Keep an eye out on our social media as we will be highlighting content from our archive as we move forward with this project. In the meantime, contact communications@engage.org with your request.

I’ve seen an error on the site / I can’t gain access to to an area of the site

Please send a screenshot and description of the error you have encountered to communications@engage.org